Privacy Policy for 1Memorybox

Effective Date: 2025-05-24

Welcome to 1Memorybox, a travel-focused photo vault designed to help users store, organize, and relive their favorite travel memories. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”).

By using 1Memorybox, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

a. Personal Data

• Photos and Media: Images you upload to the app.
• Location Data: With your permission, we collect geolocation data to enhance features like trip planning and place discovery.
• Contact Information: Email address or user ID if you create an account or contact us.
• Trip Data: Custom trip entries, travel dates, and location metadata.

b. Usage Data

• Device information (OS, model, IP address) and crash logs.

c. Cookies and Similar Technologies

We may use cookies or device identifiers to personalize content and analyze usage.

How We Use Your Information

Your data helps us deliver and improve 1Memorybox:

• Media Storage: Store your private photos and trip information.
• Trip Planning: Organize destinations.
• Content Discovery: Personalize recommended places and experiences.
• Feature Enablement: Allow casting content to compatible devices.

Third-Party Services

We may use third-party tools to support our app:

• Cloud Storage Providers (e.g., Firebase Storage or AWS) for storing photos and user data

These third parties may have access to anonymized or aggregated data solely to perform tasks on our behalf.

--WE REFUSE TO SELL YOUR DATA TO ANY THIRD PARTY--

Data Storage and Security

We take reasonable measures to protect your personal data:

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols (e.g., TLS, AES-256).
• Access Control: Only authorized personnel have access to personal data.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccuracies in your data
• Request deletion of your data
• Export your data in a readable format
• Object to or limit certain processing

To exercise your rights, please contact us at using the contact form in the app.

Children's Privacy

1Memorybox is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such data immediately.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You can delete your account and data at any time via in-app actions.

Please note that trial eligibility data (one-way hashed social IDs) is maintained separately and is not included in account deletion requests. This is necessary to prevent abuse of our trial system and ensure fair usage of our services.

Data Deletion

You can delete your account and data at any time via in-app actions.

Menu (Hamburger Menu) > Settings > Manage Account > Delete Account

This will delete all data associated with your account. All data associated with your account will be deleted.
We cannot recover your data once it has been deleted.

Please note that images shared to another users album will not be deleted and will remain as they are considered to be the data of the album owner.

International Data Transfers

Your data may be transferred to and stored on servers outside your country of residence. We ensure all such transfers comply with applicable data protection laws and include appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website with a revised effective date. Continued use of the app after any changes constitutes your acceptance of the new policy.

Contact Us

For any questions or privacy-related concerns, please contact us at using the contact form in the app.